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Have specific questions about our platform? Want to understand how to get started? 

Below you can find answers to all your questions.

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uDroppy is an e-commerce platform that helps you automate all the processes and operations of your e-commerce business, from product sourcing to invoicing, with order fulfillment, management, and more. 

uDroppy is not a platform designed to create online stores, like Shopify. To use uDroppy services, you will have to create a store first, then create a uDroppy account on our platform and choose the subscription plan that best fits your needs. Finally, connect your store with our platform in just a few simple clicks to push and sell uDroppy products. 

Most of our clients are using Shopify, which is currently the most popular CRM and the easiest way to set up your online store in a few hours. uDroppy integrates directly with Shopify, so as soon as you have your store set up, it is just a matter of choosing products! 

The Start up plan is totally free and guarantees the essential features of uDroppy. 

However, in order to really scale your business like a pro we offer three other subscription plans, which guarantee you extra features, such as product requests, dedicated support, and the mobile app.

You can start by creating a free account to take a first look at our platform, see the features and our extensive product catalogue. Next, head over  to the subscription page to find the plan that best fits your need, depending on where you are in your e-commerce journey.

Here you can find all the details about the different plans.

The average shipping time when dropshipping uDroppy products is 15 working days.
Instead, if you decide to buy a stock of min 500 products and store it in our warehouses, you’ll be able to ship around Europe in 48/72 hours.

Please consider that due to the current global emergency there could be some delays, especially if the destination country is highly affected by the situation.

First things first, you have to create a store! We recommend Shopify, but Woocommerce or any CMS will do. Once you have your store ready to go, you can create an account on uDroppy and connect us to your Shopify, so that you can start taking advantage of uDroppy automation. 

If you need more information, you can watch our tutorials in the resources section on the platform, or head directly to our YouTube channel.

As a fully integrated e-commerce platform, we have a carefully cultivated product catalogue from which digital entrepreneurs can brainstorm, find, and select products to sell. Every product you see on our list comes from one of the thousands of factories we work with and is currently in production. We don’t work in stocks so you don’t have to worry about limited availability. All products in the catalogue can be pushed right now and dropshipped today.

In order to see the product list, create a uDroppy account by clicking here. It’ll only take a few minutes!

At the moment, digital entrepreneurs can pay their orders through Paypal and Stripe, or using uDroppy virtual funds (virtual credits you buy and keep on your uDroppy account to pay your future orders).

If you do not want to use a payment gateway provider, you can wire transfer directly to uDroppy and we will charge your virtual funds ourselves. 

At the moment we can support our clients just in the following languages: English, Italian, Spanish, French, Portuguese, Hindi.

If you have a custom store, you can still work with us! We are able to fulfill your orders manually. However, we recommend the automation of orders through Shopify since it is more efficient, fast and secure. 

If you sell your products on Amazon by way of  Amazon FBA, you can definitely work with uDroppy. All you have to do is make a bulk order with one of our products and we will take care of the shipping to the Amazon warehouse you are using.

Just create an account on the platform and contact your e-com manager, or the support team, with your request.

If you can’t find a product among our already extensive catalogue, you can send a request to our sourcing team, specifying any particularities about the product you are looking for, your target price and target quality. This way, we can find the right manufacturer to supply the product.

To do this,  go to the “Request a new Product” section on our platform and fill out the form! The sourcing team will get right on it, so don’t worry if you don’t receive any confirmation of your request. When we have a status update for you, our support team will send you a notification! 

Please notice that the number of products you can request is related to which type of user you are: 8 product requests monthly with Traction, 20/month with Pro, and 35/month with Platinum.  The product request feature is not available for Startup users.

Thanks to our reliable  logistic network, we ship worldwide with fast delivery times (around 7-15 days, according to the destination country, the shipping method  selected, and the product).

That’s not all! Every order will be fulfilled and updated with a tracking number, which automatically triggers a Shopify email notification to your customer. This allows you to scale your business by  boosting customer satisfaction, building trust, and reaching markets across the globe.

Across all the four plans, you’ll be able to use all the basic features of uDroppy, including the general marketplace, import of products, automatic order fulfillment with tracking numbers, order management and and invoicing.

The main differences are related to:

  • the number of stores you can connect (from 1 to 10 depending on the plan you choose)
  • the number of products you can push from our catalogue to your store every month (from 10 to unlimited number depending on the plan)
  • the number of products you can request every month (from 0 to 35 depending on the plan)
  • the kind of support you’ll receive, from the general help center to a live chat Agent, till the dedicated e-com Manager in our most recommended plans.
  • the possibility to access some of our game-changing features, like Cash on Delivery and White labeling.

They are highly trained professionals with e-commerce background and skills, which will help you grow your business thanks to consulting, recommendation and tailored solutions for you. 

When you subscribe to the Pro or Platinum plan you’ll be assigned to one of our dedicated e-com Managers that will be like the newest member of your team and and always have your back.

If you haven’t subscribed to the Pro or Platinum plan and instead chose the Traction plan, you’ll still receive support from our team, through one of our live chat Agents that will always be available to help you with any problems or inquiries. You can access the chat from the bottom right corner of the platform by clicking on the blue and white chat icon.

However, if you are looking for a long-term, collaborative partnership, you should definitely consider the support of a dedicated e-com Manager.

After choosing the subscription plan that best fits your needs, you have the option to pay through Stripe, directly on our platform, in the Pricing section. 

The monthly subscription option will renew every 30 days and will automatically charge your Stripe account. Certain subscription plans allow you to pay an annual fee, with great discounts proportional to the duration of the plan.

Check the Pricing section for more information.

Of course! You can cancel your subscription plan at any time to downgrade to the free Startup plan.

The change will take  effect from the day after the expiration date of your last payment. That is to say, if you have chosen a monthly plan, paid for it on January 1st, then decide to cancel the subscription on January 2nd, you will be switched to the free startup plan on February 1st. 

In order to unsubscribe, go to your profile page, in the section “My Subscription Information”. Please consider that you must meet the conditions of the free startup plan when you downgrade. For example, if you have more than one store connected, you will be asked to choose which one you’d like to keep connected and which ones to disconnect from uDroppy.

If you are experiencing any problems with the platform, you can message us via the chat in the Help center.

You can reach out to one of our live chat Agents if you subscribed to the Traction plan, or to your dedicated e-com Manager if you have a Pro or Platinum subscription. They will be able to identify the problem and solve any issues you may have in the shortest time possible. 

If you are not yet part of uDroppy and are having problems registering, you can contact us via the Contact us page or on the uDroppy Facebook Community

The Pro and Platinum subscription plan also offer supplier contracts. You can give this to online payment gateways, like PayPal or Stripe, as well as your bank if you plan on opening a business account. This way, your business will be considered a legit online business. Most dropshippers know that this is a huge hurdle to overcome because dropshipping can get a bad rep. 

With us, you won’t worry anymore about funds being blocked or being marked as a risky business. The path will be free and clear with uDroppy’s fulfillment agreement!

The easiest way to work with uDroppy is to sell uDroppy products! 

However, if you already have a stock of your own products, and you need warehousing and fulfillment services, we can still help. We have several warehouses in China, and multiple European countries. To find out costs and logistic details, you’ll want a Pro or Platinum plan to have the assistance of an e-commerce manager. 

Have products but no one to customize them? We can help with white labeling too! Put your logo on products with a minimum order quantity of 500 pieces. We can also put your logo on the packaging, for a MOQ of 1000 units (of both the product and the package. 

Want to take advantage of our cash on delivery management system? We can also ship your products and collect payment through COD even if you don’t work with our products. To gain access, sign up for a Pro or Platinum plan first, then reach out to  your dedicated e-com Manager to get more information.

Shipping costs vary according to the destination country and to the weight and dimensions of the product. To give you the best, most precise answer, we suggest you access your uDroppy account, browse the catalogue to find the product(s) you are interested in, go to the product page and use the shipping cost tab. Just type the country or countries you primarily ship to and you’ll see the cost to ship that particular product to that particular country.

Shipping costs vary according to the destination country and to the weight and dimensions of the product. To give you the best, most precise answer, we suggest you access your uDroppy account, browse the catalogue to find the product(s) you are interested in, go to the product page and use the shipping cost tab. Just type the country or countries you primarily ship to and you’ll see the cost to ship that particular product to that particular country. 

uDroppy is an  exclusive e-commerce platform where digital entrepreneurs can find products to sell without going through Aliexpress. We have our own factories – more than 2000 actually- that provide us with all the products you can find within the platform. We take care of the quality control, shipping and fulfillment. You can now manage everything within one browser tab, with just a few clicks!

If you want to know more, check out this article.

Aliexpress is not a full e-commerce platform and does not include product sourcing, fast shipping and customer service. Above all, Aliexpress is a B2C business, which does not focus on the technological and consultancy elements necessary for success in the dropshipping biz.

We take care of the logistics while we offer the best support from our expert team to help you create, grow, and establish your brand.

Thanks to our powerhouse logistic center and direct relationships with more than 2000 factories, we can ship all over the world providing you with tracking numbers, fast delivery and aftership service,
Want to know more? Read this article.

Since our priority here at  uDroppy is to find the best products for you  and your specific needs, in terms of both quality, features, and price, the process of product sourcing can take anywhere from 3 to 9 business days. This is how we are able to contact multiple factories, negotiate agreements, and ultimately find the right manufacturer. 

If you want to switch  products from another supplier to uDroppy, you will have to follow a simple procedure. We give you all the details in our article here.

Yes, we also support you with Cash On Delivery thanks to our top-notch logistic partner. 

The COD service is available in these select countries: Italy, Spain, Portugal, Hungary, Bulgaria, Greece and Romania. 

Read more in our article.

If you want to do COD with uDroppy all you need to do is to place a bulk order, with a MOQ of 500pieces, and store it in one of  our logistic centers in Europe (Italy, Spain or Romania). You will have to sign a contract with our logistic partner that will take care of shipping and delivery to your final customers. They also provide customer service. It will take 3 weeks for the implementation of the COD payment collection. From then on, you will receive the payments from the delivered orders once a week. 

Please consider that COD feature and management system is not available with the Startup and Traction Plans.

With  bulk orders, you will generally buy a larger volume to get lower costs per unit or to white label (meaning customization of products) and we will ship them directly to your warehouse so that you can manage final shipping to customers on your own. 

The Virtual Warehouse is a service that allows you to buy a stock of products upfront to save money on unit cost, but generally of a smaller quantity than bulk and most importantly without needing your own warehouse and fulfillment solution. In fact, with the virtual warehouse, you can stock the products in our warehouses and we will still ship to the end customer. This option still follows the dropshipping model in the sense that you pay shipping costs at the moment of fulfillment.

Read more about Virtual Warehouse feature in our article.

If you want to customize your product in any way shape or form, you will have to first ask for a quotation for the specific product and the quantity you’d like to purchase. In your request, you should give specific details about your logo (size and placement), a vectored image of the logo or print, and the type of packaging type (if you are interested in packaging customization). 

If you want to white label, there is a MOQ of 500 pieces for products and a MOQ of 1000 pieces for packaging, and you will have to be subscribed to either the Pro or the Platinum Plan.

Our products are more expensive than our competitors’ because quality is a fundamental requirement when we source products. This goes for the actual quality of the product as well as the quality of the manufacturer. Each product passes a quality control before being shipped and all factories meet Chinese labor standards. We know this counts in the long run for you, which is why we think it makes sense to pay a little more for a better product.

The shipping prices at uDroppy are higher because the service includes fast shipping, quality controls, clean shipping packaging, tracking numbers automatically updated daily, and customer care throughout the delivery. We don’t use ePacket, only our trusted and verified partners. Worth it, right? 

Still, we constantly work to level up, negotiate better deals with our couriers, and offer you the best prices, without giving up on quality.

You probably have understood by now that dropshipping in 2020 isn’t about selling the cheapest products to make a quick buck through tricks and schemes. We not only focus on quality assurance, reliability and tailored solutions, but also offering  a huge range of services that are designed to help you start and grow your business, going from zero to hero with one unique reliable partner that’s able to save you time and money. 

We’ve done the math. Have you?

If you want to work with uDroppy and you manage a store on WooCommerce, we have the solution for you! Even though we are integrated exclusively with Shopify (for now), we have an easy way for you to connect uDroppy with your WooCommerce store. 

Follow the steps listed in our article .  

As an affiliate marketer, you can use uDroppy to raise your ROI and stand out from other affiliate marketers. Here’s how it works. 

Choose uDroppy products and add them to your Shopify account (you can create a Shopify account without creating a Shopify store, but just using the order management service). Once the products are on Shopify, you can create your landing pages with either landing applications like Zipify or the Shopify Buy Button, which can be inserted in the landing pages so that when customers make a purchase,  the order is immediately received by uDroppy. 

As an affiliate network you can use uDroppy to improve your ROI and boost revenue. 

Here are  two strategies to do this:

  1. buy uDroppy products in bulk and then sell them, essentially becoming an advertiser; 
  2. dropship uDroppy products, but create your own unique offers with more freedom to  choose the price, the product and the marketing strategy to follow.

When subscribing to uDroppy you’ll be able to participate in our Affiliate Program. For every sale registered with your ref link, you’ll get a huge commission! Payment scheme is 40% commission for the first month and the 30% commissions over the next  11 months (same thing for the Annual plans).

Check out the Join Venture Page here.